Customer Service: Handling Abusive Customers – David Brownlee
$37.00
In StockWhat is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and refocus a bad interaction, and when is it appropriate to walk away?
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Accelerate your learning with the Customer Service: Handling Abusive Customers – David Brownlee course, priced at just $37.00 on ESYSGB.com! Explore our extensive catalog of over 60,000 downloadable digital courses across Uncategorized. Experience flexible, self-paced learning from experts and save over 80%. Empower your future today!
What is the best way to handle a customer who steps into dangerous territory? What strategies will help diffuse and refocus a bad interaction, and when is it appropriate to walk away? In this course, join customer service expert David Brownlee—the author of Rock Star Customer Service—as he shares real-life examples and actionable steps that can help you confidently handle abusive customers in a variety of contexts. Upon wrapping up this course, you’ll have the knowledge you need to formulate a plan of action and navigate difficult customer service interactions with poise and professionalism.
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