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Unlock exclusive learning opportunities with the Valerie R. Vestal, JeanAnne Johnson Talbert, Maria Broadstreet – De-escalation Certificate Course Managing Challenging Behaviors & Substance Abuse Among Patients course at esys[GB]. Explore expert insights, advanced techniques, and practical applications from world-renowned instructors in your chosen field. Empower your growth and career with our curated collection of over 70,000 courses from top authors such as John Overdurf, Conor Harris, Tony Robbins, Dr. Joe Dispenza, and more.

Valerie R. Vestal, JeanAnne Johnson Talbert, Maria Broadstreet – De-escalation Certificate Course Managing Challenging Behaviors & Substance Abuse Among Patients

Most of us enter the healthcare field to help people and save lives…

But how many of us are properly prepared to care for the patients—or loved ones—that reject our life-saving support?

We’ve all been there—burned out by a patient who refuses to cooperate with your treatment plan…

Berated by their family members over your quality of care… feeling like no matter how hard you try, you’re not doing enough to help.

It can be frustrating, exhausting, and sometimes even dangerous to treat a combative patient…

But our new De-escalation Certificate Course: Managing Challenging Behaviors & Substance Abuse Among Patients will give you all the confidence you need to achieve optimal outcomes, no matter the situation!

This one-of-a-kind, self-paced online training includes practical strategies to help you:

Cope with difficult situations like aggression, dementia, and attention-seeking behaviors while maintaining patient and staff safety
Expertly spot high-risk behavior
Improve your communication skills to de-escalate aggressive behavior
Confidently assess and screen for substance use disorders
Develop treatment plans for patients with a history of substance abuse, including managing pain effectively
Understand the conditions benefited by medical marijuana use and the ramifications of legalization
Learn appropriate patient teaching based on what we know—and don’t know yet—regarding vaping
… And so much more!

Learn valuable clinical insights from Valerie R. Vestal, MSN, PMHNP-BC., JeanAnne Johnson Talbert, DHA, APRN-BC, FNP, PMHNP, AOCN, CARN-AP, and Maria Broadstreet, RN, MSN, APN with their decades of nursing experience, as well as real-life situations you may encounter at work.

Confront your own biases when working with patients who have substance use disorders and truly help people recover and lead the meaningful, happy lives they desire!

Here’s what you’ll learn:

Managing Challenging Patient Behaviors:
101 De-escalation Strategies for Healthcare Professionals

with Valerie Vestal, MSN, PMHNP-BC

Lowering Risk for Dangerousness in Patient Encounters

Priority is Safety
- Understanding Risk for Dangerousness
- Mechanisms for Coping
- Strategies to Deal with the Angry Patient

Healthcare Goals

Treatment Focused
Do No Harm
Clear Boundaries

Evaluating the Patient

Ask the Right Questions
Understand Patient’s Motivation
Motivational Interviewing: Asking, Listen, Inform
Engage Patients in Focused Communication
Listen with Empathy
Empower the Patient

Interpersonal Effectiveness Skills

Self-Awareness
What Type of Communicator Are You?
Reciprocal Communication Strategies
Clinician Self-Care

Engage Patients in Focused Communication

Understand Patient’s Level of Communication
Support the Patient’s Goal
Multi-Disciplinary Intervention

Treatment Team Concept

Navigating Difficult Dynamics
Mediation & Leadership Roles
Engage Families Constructively

Understanding Challenging Symptoms

The Mentally Ill Patient
Know Your Limits
Understand Chronic & Severe Mental Illness

Severe Mental Illness

Schizophrenia/Schizoaffective Disorders
Substance-Induced Psychosis
Bipolar Disorder
Major Depression
Anxiety Disorder
Obsessive-Compulsive Disorder
Antisocial Personality Disorder
Borderline Personality Disorder

Disorders with Unique Risk

Developmental Disabilities
Delirium
Dementia
Substance Abuse
Special Considerations for Violent Patients

Acute Crisis

Sexual Assault
Domestic Violence
Suicidal Ideation & Risk

Substance Abuse Among Medical Patients: A Hidden Truth

with JeanAnne Johnson Talbert, DHA, APRN-BC, FNP, PMHNP, AOCN, CARN-AP

Case Studies of Hidden Substance Use Disorders in Medical Patients: What Does it Look Like?

In pregnant patients
In general medical patients
In surgical patients

Why is This Topic so Important? And so Challenging?

Biostatistics
Actual relevance in practice
Morbidity and mortality – complications of substance use disorders

What Do These Substances Actually Do Within the Body?

Pharmacokinetics and pharmacodynamics principles
Reinforcement
Tolerance and cross-tolerance
Physical dependence
Conditioning
Sensitization
Pregnancy-related complications

What Substances Are We Talking About?

Alcohol
Sedative/Hypnotics
Opioids
Stimulants
Dissociatives
Inhalants
Cannabinoids
Anabolic steroids
Club drugs
Nicotine

Street Drugs and Terminology

Interpreting patient language
What drugs are they talking about?

Neurobiology of Substance Abuse: You Mean it’s Not a Choice?

Neurobiology and anatomy of the normal brain
Substance abuse as a brain disease
Genetic and environmental influences

Mental Illness and Substance Abuse “Dual Diagnosis”

Co-occurring illnesses
Traits and theories surrounding the two

Screening and Assessment Techniques

Effective questionnaires to screen for substance use
Techniques to promote open and honest communication from the patient
Working with the pregnant patient who uses substances
Assessing your own biases – and how to not let them interfere with your work

The Patient with an Underlying Substance Use Disorder: Withdrawal Symptoms & Emergency Treatments

Anticipation/prevention of withdrawal symptoms
Withdrawal protocols
Medications to treat withdrawal symptoms
Emergency treatments
Treatment of the newborn following exposure to substances
Safety for patients/family/staff
Effective pain management
Motivational interviewing – Assessing how to refer the patient following discharge from the hospital

Meet the Course Experts:

Valerie R. Vestal, MSN, PMHNP-BC., is a Board-Certified Psychiatric Nurse Practitioner. She has worked both in a Partial Hospitalization Program (PHP) and in an outpatient private practice. In the PHP program, she has been responsible to identify patients at high risk for aggression and those who have histories of repeated violent behavior. Valerie is skilled at managing crisis intervention, minimizing physical, and psychological harm for staff and patients.

JeanAnne Johnson Talbert, DHA, APRN-BC, FNP, PMHNP, AOCN, CARN-AP, has over 25 years of experience in the medical field as both a family practice and psychiatric nurse practitioner. She is board certified in family practice, oncology, substance abuse/addiction treatment, and psychiatric/mental health. JeanAnne currently owns her own clinical practice and is the medical director for three substance use disorder rehab centers comprised of residential, outpatient, and sober living programs.

Maria Broadstreet, RN, MSN, APN, has over 26 years of nursing experience and has held a certification as an advanced practice nurse for the past 19 years. As a nurse practitioner at Modern Med Recovery, Maria evaluates patients with opioid addiction, manages inductions into treatment and maintenance visits. Maria believes in both a medical and holistic approach to treating different aspects of the substance abuse cycle. She is one of only about 5% of medical providers that has undergone certification to prescribe buprenorphine to treat opioid addiction.

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Valerie R. Vestal, JeanAnne Johnson Talbert, Maria Broadstreet – De-escalation Certificate Course Managing Challenging Behaviors & Substance Abuse Among Patients

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