Green Flower – The Sell-SMaRT Certificate Program

Sell-SMaRT Certificate Program

The Sell-SMaRT™ Responsible Vendor Program created by Cannabis Trainers™ and powered online by Green Flower protects you and your operation from risk by teaching you how to safely and compliantly sell cannabis to your patients and customers, as well as how to handle the complex situation that arise in a cannabis retail operation.

The Sell-SMaRT Certificate Program By Green Flower, what is it included (Content proof: Watch here!)

1. Welcome to the Sell-SMaRT Certificate Program

• How to Navigate the Sell SMaRT Responsible Vendor Program
• Watch: Introduction to Sell SMaRT Certificate Program
• Biography: Who is Maureen from Cannabis Trainers?
• Download: Handout Notes to Notes (Document to download found in the Additional References)
• Customer Support

2. Cannabis Law and Your Responsibility

• Download – Section 1 The Rules – My Local Rules & House Policies (Document to download found in the Additional References)
• Watch: Protecting your License and How Rules are Made
• Watch: Liabilities & Possible Penalties
• Watch: Compliance Checks
• Watch: Legal Age to Shop
• Watch: Rules Pertaining to Sales
• Watch: Restrictions on Products & Selling
• Watch: Packaging & Labeling
• Watch: Record Keeping
• Knowledge Check

3. Safety and Security

• Download – Section 2 Safety & Security – My Local Rules & House Policies (Document to download found in the Additional References)
• Download – Visitor Log (Document to download found in the Additional References)
• Download- Delivery FAQ (Document to download found in the Additional References)
• Watch: Health & Safety in your Dispensary
• Watch: Security
• Watch: Delivery
• Watch: Badges!! Employees & Visitors
• Watch: General Security Considerations
• Watch: Proper Disposal of Medicated Products
• Watch: The Traceability of your Products and Safe Receiving
• Knowledge Check

4. Checking ID

• Download – Section 3 Checking Identification – My Local Rules & House Policies (Document to download found in the Additional References)
• Download: Incident Documentation Log (Document to download found in the Additional References)
• Watch: Patient Identification
• Watch: When to Check IDs & What’s Acceptable
• Watch: Verifying the ID is Legit
• Watch: Is it Really That Person
• Watch: Key Indicators for Fake or Borrowed IDs
• Watch: How to Handle a Fake ID
• Knowledge Check

5. The Tricky Situations

• Download – Section 4 – Handling Tricky Situations My Local Rules and House Policies (Document to download found in the Additional References)
• Watch: Tricky Situations
• Watch: How to Handle Tricky Situations
• Watch: Illegal Activities
• Handout: Incident Documentation (Document to download found in the Additional References)
• Knowledge Check

6. Consumer Safety and Education

• Download: Section 5 Promoting Safe Consumption- My Local Rules and House Policies (Document to download found in the Additional References)
• Watch: Educating Consumers
• Activity 4 – Describe the Endocannabinoid System (Locked)
• Watch: Types of Cannabis
• Activity 5 – When coaching a customer or patient, what do you say? (Locked)
• Activity 6 – What analogies do you use? (Locked)
• Watch: Effects of Cannabis
• Activity 7 – List the pleasant and unpleasant effects that cannabis can produce (Locked)
• Watch: Additional Details to Educate and Empower Consumers
• Activity 8 – What questions do you ask to help people find the right product? (Locked)
• Knowledge Check

7. Closing Thoughts for Sell SMaRT Certificate

• Watch: Sell – SMaRT™ Wrap Up

8. Sell-SMaRT Final Exam

• Sell-SMaRT™ Final Exam Locked

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